Last updated: 11 November 2026
1. About these terms
1.1 These terms apply when you order a license for the KindbergCo Umbraco Platform from KindbergCo AB, a Swedish company with organization number 559009-0311 ("KindbergCo", "we", "us").
1.2 We sell only to businesses. By ordering, you confirm that you act for a company or other organization, not as a consumer, and that you are authorized to accept these terms on its behalf.
1.3 These terms, together with our written order confirmation, are the whole agreement between you and us about the license. Your own purchase terms do not apply, even if they are referenced in a purchase order.
2. Definitions
Platform: the KindbergCo Umbraco Platform, a production-ready foundation for Umbraco CMS, including its source code, blocks, configuration, styles, scripts and documentation, as delivered to you, and any updates we deliver under section 9.
Customer or you: the business named in the order.
Site: one website, served under one primary domain, with its language versions and redirecting domains.
Production Site: the Site that is publicly available or used by its intended users.
Non-production environments: development, test, staging and preview environments used only to build, test or maintain the Site.
Order: the order you submit through our order form or by email.
Order Confirmation: our written acceptance of your Order, sent by email.
Agency Pack: five site licenses bought together, each activated for one Production Site.
3. Orders and when the agreement starts
3.1 Your Order is an offer to buy a license on these terms. Sending it does not create an agreement and does not oblige you to pay.
3.2 The agreement starts when we send you an Order Confirmation. The automatic email you receive after submitting the form is only a copy of your Order, not an Order Confirmation.
3.3 We may decline an Order without giving a reason, for example if the Platform is not a good fit for your project. If we decline, nothing is owed by either party.
3.4 Services you ask about in the Order, such as setup, migration, custom development or ongoing support, are not part of the license unless the Order Confirmation says so. Setup and deployment (priced per Site) and the onboarding session (priced per session) have fixed prices and can be included in the Order Confirmation; other services are agreed separately.
4. Price, VAT and payment
4.1 The price is the one stated in the Order Confirmation. Prices are in euros and exclude VAT.
4.2 VAT is added according to the rules that apply on the invoice date. For customers in Sweden, Swedish VAT is added. For businesses in other EU countries with a valid VAT number, the reverse-charge rule normally applies. For customers outside the EU, no Swedish VAT is normally added. You are responsible for giving us a correct VAT number and billing details.
4.3 We invoice after the Order Confirmation. Payment is due within 30 days of the invoice date. Late payment interest is charged according to the Swedish Interest Act (räntelagen).
4.4 If the invoice is not paid on time, we may delay delivery or suspend access to the Platform and updates until it is paid.
5. Delivery and access
5.1 As soon as we have received payment, we give you access to the Platform as a zip download or through a private GitHub repository.
5.2 Delivery includes the source code and the setup documentation. Installing and hosting the Platform is your responsibility, unless installation on your website (setup and deployment) is included in the Order Confirmation. In that case, we install it after payment is received.
5.3 Keep your access credentials secure and share them only with the people who work on your Site.
6. The license
6.1 When we have received payment, you get a perpetual, non-exclusive license to use the Platform for one Production Site, or, with an Agency Pack, for up to five Production Sites, one per site license.
6.2 Under the license you may:
install the Platform for the Site in as many Non-production environments as you need
change, extend and remove any part of the source code for the Site
let your employees and contractors work on the Site with the Platform
6.3 Each additional Production Site needs its own license. Moving the license to a different Site, for example after a relaunch on a new domain, is allowed if the original Site stops using the Platform.
6.4 Agencies and freelancers may buy a license to build a Site for a client. When the Site is handed over, you may transfer the license for that Site to the client. The client then takes over your rights and obligations under these terms for that Site. Tell us the client's name when you transfer.
6.5 The license does not expire. You may keep using the version you have for as long as you like, also after a new major version is released.
6.6 With an Agency Pack, you activate a site license by telling us which Site it is used for. Unused site licenses can be activated until the Umbraco version the Platform is built on reaches end of life (see 9.1). Each activated site license can be transferred to your client under 6.4.
6.7 If you bought a single-site license, you can upgrade to an Agency Pack within 60 days of the Order Confirmation. The license fee you paid is deducted from the price of the Agency Pack, and your existing license counts as one of its five site licenses.
7. Restrictions
You may not:
use the Platform, or code derived from it, for more Production Sites than you have licenses for
sell, sublicense, share or publish the Platform or its source code, in whole or in part, for example in a public repository, a theme marketplace or a product that competes with the Platform
use the Platform to build a template, starter kit or other product that you sell or give to others
remove copyright notices from the source code
Code you write yourself on top of the Platform is yours. These restrictions apply to the Platform's own code and to modified versions of it.
8. Ownership and third-party components
8.1 KindbergCo owns the Platform and all intellectual property rights in it. You get a license to use it, not ownership.
8.2 The Platform is built on and includes third-party software, such as Umbraco CMS, .NET, Tailwind CSS, Alpine.js and other open-source packages. Each is covered by its own license, which applies alongside these terms. These terms do not limit your rights under those licenses.
8.3 You own your content, your data and the code you write yourself.
9. Updates and support
9.1 You get all updates we release for the major version of the Platform you licensed, including new features, free of charge, until the Umbraco version it is built on reaches end of life. The current major version is built on Umbraco 17, so its updates run until the end-of-life date Umbraco publishes for Umbraco 17.
9.2 Updates are delivered the same way as the Platform. Applying them to your Site is your responsibility, unless we have agreed a support service.
9.3 For 30 days after delivery, you can contact us through our contact form about defects in the Platform and how to set it up. We aim to reply within one business day. Help with your own changes, content or hosting is not included; we can offer it as a separate service.
9.4 Moving to the Platform version for the next Umbraco long-term support (LTS) release requires an upgrade license. Its price is stated when that version is released. You do not have to upgrade.
9.5 Until that same end-of-life date, if you find a bug, report it through our contact form and we will fix it, however long after delivery, as long as the bug is in the Platform's own code and can be reproduced without your changes. After end of life, you can keep using your version, but we no longer release updates or fix bugs for it.
9.6 A bug is an objective error: the Platform does not work as described or as clearly intended. Behavior that works as designed but does not suit your situation, and requests for changes or new features, are not bugs. Fixes are delivered as updates for the version you licensed, within a reasonable time.
10. Warranty, accessibility and refunds
10.1 We warrant that the Platform, as delivered, works substantially as described in its documentation on a supported Umbraco and .NET version.
10.2 Within 30 days of delivery, you may cancel the license and get a refund of the license fee. You must then stop using the Platform, delete all copies, including any Site built with it, and confirm this to us in writing. Fees for installation, setup, the onboarding session and other custom work are not refunded. For an Agency Pack, the refund applies only while none of its site licenses is used for a Production Site.
10.3 After those 30 days, the license fee is not refundable, because the source code cannot be returned.
10.4 The Platform is built against WCAG 2.2 AA principles. Whether a finished Site meets accessibility requirements also depends on its content, design changes and project-specific code, so we do not guarantee that any Site complies with WCAG or any accessibility law.
10.5 Apart from what this section says, the Platform is provided as is. We do not guarantee that it is free of errors, that it meets requirements you have not told us about in writing, or that it works with software or hosting we have not documented as supported.
11. Liability
11.1 You use, install and modify the Platform at your own risk. Changes you or others make to it are entirely your responsibility.
11.2 Our total liability under the agreement is limited to the amount you have paid us under it, including fees for setup and other services in the Order Confirmation. We are not liable for indirect or consequential loss, such as lost profit, lost revenue, lost data, downtime, or claims from your customers or other third parties.
11.3 These limits do not apply to damage we have caused intentionally or through gross negligence.
11.4 If the Platform does not work as described, contact us. Your remedies are the bug fixes in section 9.5 and, within 30 days of delivery, the refund in section 10.2.
11.5 Neither party is liable for delays or failures caused by circumstances beyond its reasonable control, such as outages at third-party providers, war, strikes, natural disasters or government action.
12. Termination, changes and governing law
12.1 If you materially breach these terms, for example by using the Platform for more Sites than you have licenses for or by not paying, and do not fix the breach within 30 days of our written notice, we may terminate the license. You must then stop using the Platform and delete all copies.
12.2 We may update these terms for future orders. The terms in force on the date of your Order Confirmation apply to your license.
12.3 We may mention your company as a customer only with your permission.
12.4 Swedish law applies to the agreement. Disputes are settled by the Swedish general courts, with Lund District Court (Lunds tingsrätt) as the first instance.
12.5 These terms are available in English and Swedish. If the versions differ, the English version applies.
Contact
KindbergCo AB
Organization number: 559009-0311
Questions about these terms: use our contact form.